Resource and Capacity Management

Book Manufacturing Systems: Foundations of World Class Practice (1992)
Taylorism and Professional Education of Engineers

Capacity Planning

Recent Papers and Articles – Year-Wise

Capacity planning in a digital age KPMG
Today’s digital capabilities are enabling capacity planning to go to new levels.

Technology optimization and change management to improve strategic, tactical, and operational supply chain processes KPMG

Strategic Capacity Management When Customers Have Boundedly Rational Expectations
Tingliang Huang,  Qian Liu
 Production and Operations Management
Volume24, Issue12, December 2015, Pages 1852-1869

Dekkers 2012

Dekkers 2009

Capacity Management – A Practitioner Guide
Adam Grummit
Van Haren, 29-Jul-2009 – Education – 234 pages
Capacity Management is described in most key ITSM frameworks: ITIL, ISO 20000 Microsoft Operations Framework (MOF) and the Application Service Library (ASL) all note the importance of Capacity Management. This major title meets the need for an in-depth practical guide to this critical process. Written and reviewed by some of the world’s most respected experts in this field it shows how Capacity Management best practice can support provision of a consistent, acceptable service level at a known and controlled cost. Practical advice covers the essential control of two balances: Supply versus demand and resources versus cost. In times of mean, frugal economic measures, it is essential to focus on those practices that are effective and yield practical results. In enlightened times of sustainability, it is also a requirement to find solutions that satisfy the criteria for ‘greenness’. This excellent title shows how Capacity Management works not only within an IT environment but also why it is pivotal in meeting high profile business demands. Aligns with ISO/IEC 20000 and ITIL® ­ISO/IEC lists a set of required capacity management deliverables ­ITIL outlines what should be done in capacity management ­this book starts to describe how to do it Covers details of what capacity management is all about: ­what is capacity management ­why do it – benefits and cost-benefit analysis ­how to do it – data-flows and activities ­who does it – roles and perspectives ­implementation, maintenance, improvement, tools Provides comprehensive templates and checklists: ­objectives, interfaces and data-flows, sub-practices and activities ­metrics, application sizing parameters, data for modelling ­deliverables, reports, CMMI levels, KPIs, risk matrix sample capacity plan

Operations Management Body of Knowledge (2008)
Table of Contents

Dekkers 2000

John Hill, Ricardo Costa, Eduardo Jardim, (1992) “Strategic Capacity Planning and Production Scheduling in Jobbing Systems”, Integrated Manufacturing Systems, Vol. 3 Issue: 3, pp.22-26,

Describes a package which uses discrete event simulation as an aid to managers/planners in this area. This computer system makes it possible to describe the workload of a jobbing firm, together with the constraints imposed by product structure and manufacturing capacity. The manager is able to test alternative Queue Disciplines, priorities and extensions to capacity, in order to find a schedule of work which balances the strategic objectives of the firm and the requirements of the customer.