Contribution of F.W. Taylor to Industrial Engineering
Contribution of F.W. Gilbreth
Frank B. Gilbreth, the engineer who conceived the “Motion Study” Principles (techniques for manual productivity improvement) once visited a British-Japanese Exposition. There a demonstration of polishing shoes was being held to help the sales of Japanese shoe polish.
Casually walking and talking with his friend, Gilbreth stopped to view the shoe polish wrapping demonstration. Gilbreth watched for a few moments, then simply said, “They are really skilled, but they could produce more.” He timed the fastest girl and without hesitation, ascended the platform. He found she was being paid on a piecework basis and said, “I’m going to tell you how to earn more money, but you must follow my instructions.” He changed the location of her supplies and showed her how to wrap and set aside more efficiently. He timed her again after several cycles. When he rejoined his friend he said, “When she gets the hang of it she’ll be making twice her former earnings.”
That is an example of the applied results of using Gilbreth’s Motion Study Principles. Industrial Engineers used these guiding rules throughout the United States. Gilbreth said if his Motion Study Principles had not been previously applied to any manual work, by their application the productivity would be doubled or more.
In the late 1940’s, James S. Perkins, an Industrial Engineer, on a research assignment for the Western Electric Company, was at the University of Iowa, where he met Mrs. Gilbreth, who was a speaker at the Industrial Engineering Conference there. She visited with him and reviewed his research. Gilbreth’s film studies, research and conclusions, preserved by James Perkins extend into many diverse areas:
•Motion and Fatigue Study
•Plant Layout and Material Handling
•Developing Occupations for the Handicapped
•Athletic Training and Skills
Gilbreth developed the route model technique to improve the flow of materials in manufacturing operations. When he first developed it, Gilbreth said that several of his engineering friends, at an engineering meeting, laughed themselves to death, but that it was quickly accepted by Plant Managers. He found that by its use, the layout distance was often cut by 75% and product processing time was reduced substantially. Further, plant productivity was usually increased by 15 to 25%.
Gilbreth’s cyclegraph technique, to learn about skill, was one of his significant contributions. He demonstrates this technique in the film and also shows the three-dimensional model he made from the pictures of a drilling operation. He said, “The expert uses the motion model for learning the existing motion path and the possible lines for improvement. An efficient and skillful motion has smoothness, grace, strong marks of habit, decision, lack of hesitation and is not fatiguing.”
Gilbreth’s motion study was described by Taylor in his book “Scientific Management.”
Contribution of Harrington Emerson
Harrington Emerson contributed to the systems efficiency focus of industrial engineering. His book Twelve Principles of Efficiency was classic.
He discussed efficiency design of organization through 12 principles
1. Clearly defined ideals.
2. Common sense
3. Competent counsel
5. The fair deal
6. Reliable, immediate and adequate records
8. Standards and schedules
9. Standardized conditions
10. Standardized operations
11. Written standard-practice instructions
Standards and standardization as a basis for efficiency was strongly advocated by him. Nearly two hundred companies adopted various features of the Emerson Efficiency system, which included production routing procedures, standardized working conditions and tasks, time and motion studies, and a bonus plan which raised workers’ wages in accordance with greater efficiency and productivity [Guide].