Digital Transformation – Principles, Strategies and Rules

Digital Transformation Principles

How to design AI tools for the workplace, Amy Lokey, VP of user experience, Google
June 21, 2019
https://qz.com/work/1641696/google-ux-lead-on-getting-ai-right-in-the-workplace/

Top 21 Digital Transformation Strategies
https://www.imd.org/imd-reflections/digital-programs-reflections/digital-transformation-strategies/

BCG Digital Transformation
https://www.bcg.com/digital-bcg/digital-transformation/overview.aspx

2018

Unlocking success in digital transformations
October 2018 – McKinsey Survey
The results from successful transformations show that these organizations deploy more technologies than others do
https://www.mckinsey.com/business-functions/organization/our-insights/unlocking-success-in-digital-transformations

2017

Ten Guiding Principles of Digital Transformation

Tanguy Catlin, Johannes-Tobias Lorenz, Bob Sternfels, and Paul Willmott, McKinsey
March 2017
https://www.mckinsey.com/industries/financial-services/our-insights/a-roadmap-for-a-digital-transformation

Defining value phase

1. Secure senior management commitment
2. Set clear, ambitious targets
3. Secure investment

Prjects and Programs launch and acceleration phase

4. Start with lighthouse projects (projects that offer potential for significant rewards with manageable risk)
5. Appoint a high-caliber launch team
6. Organize to promote new, agile ways of working
7. Nurture a digital culture

Scaling up phase

At 18-months pilot phase, time to scale up up arrives.

8. Sequence initiatives for quick returns
9. Build capabilities
10. Adopt a new operating model

Digital Leadership Principles

Subhinder Dhillon
Capgemini
2015

Customer is King
Have Plan A, B and C Ready.
Digitalisation with Representation
Ecosystem Control (Participation)
Business with Technology (24/7 business)
Data as Lifeblood (Or at least a new material of the business out of which products and services are made)
Channels of Choice (As per the desires of the customer)
Innovation Never Sleeps
https://www.capgemini.com/2015/06/how-successful-leaders-secure-benefits-from-digital-transformation-8-0/

Digital Transformation Strategy Issues

The seven decisions that matter in a digital transformation: A CEO’s guide to reinvention
By Peter Dahlström, Driek Desmet, and Marc Singer, McKinsey & Co.
February 2017
https://www.mckinsey.com/business-functions/digital-mckinsey/our-insights/the-seven-decisions-that-matter-in-a-digital-transformation

The critical decisions occur in the four phases of a successful digital transformation program:

Discovering the ambition for the business based on where value is migrating
Designing a transformation program that targets profitable customer journeys
Delivering the change through an ecosystem of partners
De-risking the transformation process to maximize the chances of success

In each decision, the CEO has a role, from modeling, visualizing and approving the new system to efforts to bring in new behavior in organization that is in tune with the change in strategy.

Important Decisions
1: Where the business should go
2: Who will lead the effort
3: How to ‘sell’ the vision to key stakeholders
4: Where to position the firm within the digital ecosystem
5: How to decide during the transformation
6: How to allocate funds rapidly and dynamically
7: What to do when

Digital Transformation Rules

Six IT Design Rules for Digital Transformation

Break boundaries across IT stacks.

Embrace DevOps

Be open.

Incorporate policy engines.

Induce insights

Insist on user-friendly experiences and tools.

Six IT Design Rules for Digital Transformation
July 19, 2017 Bain Brief
http://www.bain.com/publications/articles/six-IT-design-rules-for-digital-transformation.aspx

15 Rules for Winning During the Age of Digital Transformation

Cognizant Technology Solutions
http://www.futureofwork.com/article/details/15-rules-for-winning-during-the-age-of-digital-transformation

Five golden rules of digital transformation for CEOs to follow.

LEARN FROM THE OUTSIDE BUT STAY TRUE TO YOUR DNA
FOLLOW THE MAP, TRUST THE TERRAIN
PLACE MANY BETS
DIGITIZE THE ORGANIZATION
BUILD A TALENT PIPELINE

https://www.bcg.com/publications/2017/digital-transformation-digital-organization-ceo-guide-to-digital-transformation.aspx

Updated on 29 June 2019, 23 January 2018